Microsoft 365 Business Basic is a subscription plan that offers businesses a variety of features, including email, calendaring, file storage and sharing, and productivity tools. If you no longer need your Microsoft 365 Business Basic subscription, you can cancel it at any time.

There are two ways to cancel your Microsoft 365 Business Basic subscription:

  1. Turn off recurring billing. When you turn off recurring billing, your subscription will not automatically renew at the end of the current term. You will still be able to use your subscription until the end of the term, but you will not be charged again after that date.

To turn off recurring billing:

  1. Go to the Microsoft 365 admin center.
  2. Sign in with the admin account for your business or with an account that has admin permissions.
  3. Go to Billing > Your products.
  4. Select the Microsoft 365 Business Basic subscription that you want to cancel.
  5. In the Billing settings section, select Edit recurring billing.
  6. In the Edit recurring billing pane, select Off.
  7. Select Save.
  8. Cancel your subscription. When you cancel your subscription, you will lose access to all of the features and data associated with your subscription immediately.

To cancel your subscription:

  1. Go to the Microsoft 365 admin center.
  2. Sign in with the admin account for your business or with an account that has admin permissions.
  3. Go to Billing > Your products.
  4. Select the Microsoft 365 Business Basic subscription that you want to cancel.
  5. In the Billing settings section, select Cancel subscription.
  6. Choose whether to cancel now or cancel before the next renewal date.
  7. If you're within the grace period during which you can cancel your subscription, select a reason for why you're canceling, provide optional feedback, then select Cancel subscription.
  8. If you're outside the grace period, you can only turn off recurring billing. In the Canceling your subscription pane, review the information about how canceling works for your subscription, then select edit the recurring billing settings.

Note: If you purchased your Microsoft 365 Business Basic subscription through a third-party retailer, you will need to contact the retailer directly to cancel your subscription.

Additional information

When you cancel your Microsoft 365 Business Basic subscription, you will lose access to all of the features and data associated with your subscription. This includes your email, calendar, files, and other data.

Microsoft offers a 30-day grace period after you cancel your subscription. During this time, you can still access your data and download a copy of your data. After the grace period ends, your data will be deleted.

If you need to keep your data after you cancel your subscription, you can purchase a one-time data export service. This service will export your data to a PST file, which you can then import into another email client or service.

How to avoid accidental cancellation

If you have multiple Microsoft 365 subscriptions, be careful not to accidentally cancel the wrong subscription. Before you cancel a subscription, make sure that you have reviewed the list of subscriptions and that you are canceling the correct one.

You can also set up a notification to remind you before your subscription renews. This will give you a chance to cancel your subscription if you no longer need it.

Conclusion

Canceling your Microsoft 365 Business Basic subscription is a simple process. You can either turn off recurring billing or cancel your subscription completely. If you have any questions or concerns, please contact Microsoft support .